Let's talk briefly about it. Two years after using Sany, there are no big problems and small problems. Air conditioning for 500 hours bad, after sale to use hot water pipe with iron wire bundles, then just autumn and winter, so the use of less frequency, after sale said, the next 1000 hours of maintenance to me, I also promised. How to excavate a machine to live little, the machine used 1000 hours to have passed two years guarantee period, today suddenly rises, starts the machine to play.
Hey, this air conditioner is out of order. It's not refrigerating. After that, I check it out and say that it is broken. I want 600 yuan to do it well for me. But last time, they promised that the maintenance air conditioner would do a good job for me. How do I charge for it? I looked at it, broken four lines, do not know how to break, when they took apart the machine when I was not on the scene, four lines, 600, calculated, I answer it myself.
I let them give me do maintenance, do not plan to repair the air conditioning, but the problem comes, after sale said even if not repair, also to charge, at least to collect two hundred pieces, I XXX, think about, two hundred pieces are to be given, dismantled so scattered, I in more than four hundred to them to repair.
Fix it, and then they gave me a large pile of lists to sign. It wrote what was bad, how much the repair cost, the service process was satisfied, and so on. Then I had the cheek to call my company quietly, and I felt suspicious throughout the whole process.
Finally, the whole service process is summed up. I feel that the Sany general company's customer welfare is considerable. However, the poor management of the service personnel is not high and the punishment is small.
I think we should not let the service staff have a chance to sign what they have signed, don't let them touch your phone. The most important thing is not to let them play the other person as a fool. Finally, with a few pictures, I have no slap in the whole process and run up and down to find tools material for them. So there's no time to shoot.
